Delete your NETSolve account

Use this page to request permanent deletion of your NETSolve account and the data associated with it.

Delete your account in NETSolve

1. Sign in to your NETSolve account.
2. Open Profile.
3. Select Delete Account in the Account section.
4. Review the deletion notice, type DELETE, and confirm.

If you are signed in now, you can go directly to your profile.

Request deletion without signing in

If you cannot access your account, email us from the email address associated with your account. Include your registered email address or phone number so we can identify the account and verify that the request is yours. Never send your password, OTP or payment-card details.

Request account deletion at tech@netsolve.app

What deletion covers

Deletion removes your account, profile information, study preferences, practice attempts, progress, bookmarks, error-notebook entries and other personal data linked to the account. You will lose access to purchased content, and deletion cannot be undone.

Data that may be retained

Limited payment, transaction, policy-acceptance, security or dispute records may be retained where required for legal, accounting, fraud-prevention or regulatory obligations. Where possible, those records are retained without a link to the deleted account. Backup copies may remain until their normal expiry. Deleting an account does not itself create a refund entitlement.

For more information, read the NETSolve Privacy Policy.