Refund Policy

Effective 21 September 2026 · Version 2026-09-21.1

Paid digital access is generally non-refundable once purchased. We do not offer discretionary refunds for change of mind, non-use, examination outcomes, differences from an actual paper or isolated content errors. This policy does not exclude refunds or other remedies required by applicable law, including where a service is deficient or materially misrepresented.

If you accidentally pay more than once for the same intended purchase, email connect@devsolve.org with your registered email and relevant order/payment references. Never send passwords, OTPs or full card details. We will investigate and can process a refund for a verified duplicate charge. Approval depends on confirming the duplicate; it is not automatic. Approved refunds are returned through the payment provider to the original payment method where supported, with timing subject to provider/bank processing and applicable law.